Usacomplaints.com » Education & Science » Complaint / Review: Seoguide - Fastauction Profit - Smartnet Development - Myseoguide - Ripoff taking unauthorized money from my bank account is stealing in my books. #199381

Complaint / Review
Seoguide - Fastauction Profit - Smartnet Development - Myseoguide
Ripoff taking unauthorized money from my bank account is stealing in my books

I normally keep really good trake of my bank account.
So when I called the automated line to check my balance, and make sure all my deposits had gone thru.
I was quite surprized to hear my account was over drawn.
I pulled out a last months bank statement to see what had all the withdraws had been.

And there it was a $49.95 auto matic withdraw from a FASTAUCTIONPROFIT complete with a phone number 866-652-0479, UT.

As I continued to look at my statement I found another $9.95 drawn out by MYSEOGUIDENET with there phone number being 866-652-0479, UT.

My red flag went up right then here was two withdraws out of my account that I had no idea had been done by two different places but with the same phone number.
I continued to look thru my bank statements to find out how long this had been going on.

Come to find out the first withdraw was for $1.97 on Sept. 15 06

All together they had taken 3 withdrawls of $49.95 and 3 of #9.95 and 1 of $1.97.

So I went online to see if i could look up this so called SEOGUDE and it brought me straight to here.
So I called my bank and told them what was going on.
They told me I would have to call the phone number on my bank statement and demand my money back from them first.
When I called them they answered the phone as smart net and put me on hold for 5 to 10 min. And when they did answer they just said how may we help you today, I replied back not so nicely yeah you can give me my money back that you took out of my bank account with out my authorization.

Of course they had to have my name and address and all that other stuff. So I gave it to her and she replied back to me did you not order a CD and I said NO Mame I did not she then suggested that mybe a friend of mine that knows my bank account info must have sent it to you as a gift.

I ask her and just how does that give you MY permision to take monthly payments out of my account.

I futher told her that I did not order no did I get any so called CD. And I was not going to continue to allow almost $60.00 to be taken out of my account every month for whatever there bullshit reason was. She transfered me to there corporate office with a cancelation code.
They cancelled the so called account they said I had with them as well as told me that they would redeposit ALL the money they had taken from my account with in the next 5 to 10 bussiness days.

I asked them what about all the overdraft charges on my bank account. She said they could not do anything about that I would have to talk to my bank, so I did in which I have a really wonderfull bank. They looked at my history and seen I had never been overdrawn in the 4 years I had been with them so they reversed the overdraft charges that day Along with canceling out my debit card and sending me a new one so that this fraud company could not make anymore withdraws.

It has only been 5 bus. Days since I talked to them and still no deposits from them yet. So I called them back today and thanked them for ruining my kids christmas this year.

Mindy
Geneva, Iowa
U.S.A.



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