On July 25 my account was debited $21.95. I called my bank which gave me two telephone numbers. I called the first telephone number which was an answering machine which asked you to call the other number. I called and a women picked up and I told her I did not authorize for her company to withdrawal this money from my account. She said I had given them permission to do so on some pay day loan website! I did not give them or anyone else permission to do this. She said she would cancel my subscribtion but had to wait 7-10 business days.
I have waited patiently and still nothing. I have called several times and the same women picks up the phone. I think this is a family run scam. I have asked to speak to the supervisor and she says the supervisor is not there and someone will call me back which they never do. She could not answer me when I asked her what kind of company this was all she said was that this was some kind of roadside assistance. I had to call my bank to reverse the charges which they did not want to do telling me first that I needed to pay $25 to fill out some form to reverse the charge. But I was persistent in this and was transferred to the fraud department who then helped me out.
Something needs to be done about this. We are working hard for our money and they are stealing it from us right in front of our faces. I investigated further with my bank and it looks like they are writing fake checks with our routing and account numbers on it making it payable to themselves and no siganture is required.
How is this happening and how are they getting away with it? Can someone help us!
Lissette
audobon, New Jersey
U.S.A.
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