I ordered 2 of the toothbrush systems from Cybersonic. One was for my sister and one for myself. Mine did not work properly and I returned it within the stated amount of time. I had, previous to this, tried many times call their "customer service" # and never was able to get a live voice on the line.
I have not received any response, and they are continuing to charge the payments to my credit card.
My sister is happy with her set and I wouldnt mind just getting one that works properly, but this company is obviously only concerned about money, and I do hope that the word gets out and karma bites them right in the pocketbook. It is sad that the consumer has to deal with unprofessionalism at this extreme.
Cybersonic not only has reproachable ethics, it has NO customer service whatsoever! They are unreachable, completely unreliable and a bane to the conscientious consumer.
Carol
SLC, Utah
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