EXCLUSIVELY WEDDINGS / www.exclusivelyweddings.com - HORRIBLE CUSTOMER SERVICE!
I ordered from this website, thinking it will be faster shipping because they are located in the same state I am located... Very BAD Idea! It took them to process my order 3 days... Even though the website says up to 2 days... And guess what happened???..
They deliver the envelope on Friday, 5 days to complete the order... I ordered Sunday I got the envelope/packaging on Friday...
And this is the WORST PART...
They did not deliver the product i ordered!
They just put a catalogue / book of the products they offer and NOTHING ELSE... WHAT A JOKE!
I had problems ordering from other website other than them... But they actually emailed me back and gave me compensation from the problems I encountered... That's the only thing an Angry Customer and Very Frustrated Customer W-A-N-T-S!
Compensation... From the problems encountered from their side, and what did i get in return...???
Nothing! No compensation whatsoever... You know i even asked for the product to be re-ordered and i asked if they can at the very least give me expedited shipping free... Their response? No, we cannot do that..
They emailed me saying that its just a "human" mistake on their part... TO HELL with your apologies, what can I do with your apologies??? NOTHING! It only says that they are a horrible company! COULD NOT DO A JOB RIGHT, AFTER PROCESSING OF 3 DAYS STRAIGHT (BUSINESS DAYS!!!)
Horrible customer service... The owners should open their eyes and fix and re-train these stupid customer service representatives...
Never order from this website... If they have a mistake... They will not fix it. They will not try to make you happy as a customer who should be treated right! No compensation... Just plain old frustrating "apology" email...
Do not order from this website! Warning to all!
Do not make the same stupid mistake of me ordering from this company!
EXCLUSIVELY WEDDINGS / www.exclusivelyweddings.com
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