Our family purchased a Rainsoft Water system approx 4 years ago after being refered by a friend. We thought the system was over priced at 6000.00 dollars but after the in home sales pitch we thought we were getting the best water system money could buy. The salesman promised us that his system would remove iron, sulfer, smell and all other impurities in our well water. He promised our clothes would be cleaner, we would use less soap, less coffee and numerous other good qualities. I am hear to tell you all the above was no where near the truth. The system never worked as advertised.
The system continually broke down for one reason or another. The system would halfway work for 3 months then break. We would call the company and complain but it got us nowhere. We wrote a letter to the company executives in Lakeland, FL trying to get our money back or a new system with no luck. After 4 years of bad water and so many service calls I lost count at 72.00 a trip and no help from the company we finally had the system ripped out. We had a new system installed by our well guy. Taking a 6000.00 loss really hurts our budget but we had to get good water. Please if you read this do not invest in Rain soft. They are a big ripoff.
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