We purchsed a system from Rainsoft about two months after moving into our new house. We have had nothing but problems since. We tried to contact the salesman who sold us the system, but his phone number had been disconnected.
We eventually got ahold of the main company, and they offered to send someone out, no associated with Rainsoft to come look at the system. The repairman said there was nothing that he could do since the system should never have been sold to us, it was unable to handle our house.
We then spoke to Rainsoft regarding this and they refused to return our calls after this. We are now in collections since we refuse to pay a bill for something that doesn't work, and they have refused to come get. The collections people call about 10 to 15 times a day, even though I have told them the situation.
Our water is worse then before we put the system in. The whole scheme is a ripoff. We did some researching later and found that we could have bought a water system for our house, that worked, for a fraction of the price!
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