The organization had 14 days before installation time. They brought us to think that installment might occur "very first thing within the am". I'd a phone mid-morning stating that contractors wouldn't be here till 2pm. I'd changed my routine and so I was available. I also provide a sizable Doberman that requires to be continued a lead while visitors have been in the home. 2 Pm arrived and went without any phone to update me. I named organization at 230 plus they stated the task was happening! TRULY, simply because they weren't at my home. Then she claimed she'd call them. They stated they're "on the method"... But just how much longer? I wasn't informed. At 3 pm I created another phone towards the Specific quantity when I was talking to the woman they team came. I attempted to describe that it's typical courtesy to contact whenever you understand you're likely to be late. It had been to no avail whilst the team can't speak English. I named organization back again to clarify this for them because they mustn't understand this. Additionally created a to some supervisor called James. They mounted ground and did a great work... Nevertheless when they asked me in the future and watch... It wasn't completed!!! They found the task without all the materials and stated the move items are "special-order"... Well they'd 14 days to "have them in" and really should not need arrived at the task unprepared. I'd need to contact the following am and guide another period in order for them to come and complete. This can obviously imply for me personally to arrange my entire life still another time. No body named me back again to apologize. I obtained a phone the following day saying they're delivering "a man" out to complete the task am I going to be house... Yes I'll need to be property. Extremely unprofessional company.inADEQUATE customer support.
0 comments