Usacomplaints.com » Construction & Repair » Complaint / Review: Frank Climer & Son Paving Co - Customer service is horrible!. #234824

Complaint / Review
Frank Climer & Son Paving Co
Customer service is horrible!

Joe Climer and Sons Paving Co.

PO Box 446

Alarms, TN 38006

Garage concrete paving

I recently had my garage provided by the corporation and also the customer support is terrible. The garage was to become provided to 2.5-inches and that I have discovered many locations where the sides are. 5 ins believe. I've one 3 foot size region that flexes nearly 1.5 feet in the advantage whenever you drive onto it together with your base. I've named and was informed from the annoyed assistant that I'd be called back by somebody that will help me. I never obtained a phone after 2 efforts.

I had been keeping cost till somebody named, but I currently understand they don't care. I've delivered the cost in addition to this notice wishing to obtain a response. What I'm wishing may happen now's they'll emerge and repair the places under consideration and provide me some info regarding just how to take care of my new paved entrance.

This Is Actually The notice:

September 23

To: Joe Climer and Kids Introducing and Closing Co.inc.

From: MB

Regarding: Customer Support and Cost

My spouse, upon calling to guide our driveway paving, required that I be named before you emerge to lead our garage. She required this since I needed to become there whenever you did the job and that I desired to ensure that anything was set aside and from the way-when you did the task. This didn't occur, after being informed it'd from the woman that replies the telephones at (1 800-273-3876). The following point I understand I'm being named by my child that the males exist and operating. I spoke using the "Foreman" and was educated he wasn't informed to call in advance which this occurs constantly and they never call.

Today, following the work was completed, I had been not informed what I had a need to do for that sidewalk. The apparently troubled woman shows me that no body can there be to reply my concerns, but that she'd abandon a note to possess Mr. Climer to call me when he comes in. I never received a phone. Per weekapproximately moves and that I contact again, this really is JULY 8th. This time around I contact since no body has named me back, but additionally the sidewalk close to the end-of my garage may bend nearly a base 5 from the fringe of the sidewalk for nearly 3-feet. I also advised her that I'd named earlier which no body called me back. I requested to possess somebody contact which I had been keeping cost till I acquired the phone call and somebody arrived and met me to examine the region. The amount I quit is my cell phone number and that I have experienced it with me even while. Below it's SEPTEMBER 23 and that I still haven't been named to create preparations to meet up at my home to examine the region described and also to reply me by what I have to do to take care of the sidewalk.

I'll now delay watching this winter to determine if this portion of sidewalk may fall away. As this is exactly what I'm looking to occur despite closing, that you won't be performing. I'll, however, anticipate one to repair it when it can fall away.

I'm currently delivering the cost for you without your asking me because it is obvious in my experience that you simply don't worry about the clients, your item, or your organization name. I'll also ensure that anybody requesting me about paving is likely to be educated concerning the terrible customer support I've obtained from your own organization. The thing that's therefore frustrating in my experience is the fact that your organization and providers came recommended.

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Offender: Frank Climer & Son Paving Co

Country: USA

Category: Construction & Repair

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