J.C. Penney {Brea Mall Shop) Interior Decorating Dept. Our criticism is the fact that we've been waiting 5 weeks to possess Shades installed. Because whenever we posted our purchase the starting we were informed by the designer she'd sent to possess our shades re-calculated from the shutter organization. They re and arrived -. We were informed by the designer she let's understand the outcomes and would return to us. Per month passed and didn't get a telephone call in the designer (Diane Adams). I subsequently created a telephone call towards the shop and was informed she was on leave. A telephone call is never from her I had been the one which needed to create telephone calls towards the shop in order to understand what improvement had been completed with our purchase. She mentioned she'd purchase our shades while she ultimately delivered our phone. I had been the main one to help make the telephone calls to determine how our purchase progressed. I believe it had been her obligation to obtain touching us to let's understand when our shades could be prepared. I had been the main one to contact her to discover before our purchase could be prepared, just how long it'd be. She never did contact us to let's understand the shades were directly into set a romantic date for installation up. Once more I named the shop once we awaited this purchase.in July the shades were prepared for installation I had been the main one to contact. These were below to set up the shutters. On screen was mounted and also the contractors were not able to set up the falling glass door shades because they mentioned the shades were not too long so that they were not able to complete the task. They mentioned why these were not able to complete the task they'd return to the store and writeup and quit the gates in my own living room. They'd allow the designer understand the dimensions were not correct plus they might return to us. There went per week by with no telephone call was obtained. I subsequently needed to contact again, that we believe wasn't my obligation, they ought to have named us to let's understand what they meant to do. At work she wasn't at the moment and that I requested for that problem office. I told them the tale plus they consequently could acquire her supervisor. They made Paul their mind specialist and preparations was delivered to see the issue. It was on June 15 he mentioned he'd deliver on the part-they didn't purchase to get a hurry order. As this day September 13 I've not seen from their website of. I quit a note to come back my phone and named the shop.incidentally I spoke to Maureen who mentioned Diane wouldn't return to me until Wednesday and named last Thursday. Below it's July 13 nearly another month regarding once they may finish the task and my shades continue to be resting within the living room with no term. This isn't great customer support. I'll never again store at your shop for indoor decorating. I believed at your shop by buying you'd of decorating but I notice now things have altered a great work. The main reason I went together with your shop a long time previously was they did a great work of decorating.
Sincerly,
Ms. Juanita
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