Usacomplaints.com » Shops, Products, Services » Complaint / Review: Counter Revolution Inc - Unprofessional finish on $800 job and refused to finish or call back. #775925

Complaint / Review
Counter Revolution Inc
Unprofessional finish on $800 job and refused to finish or call back

On or around April 15th, we settled a to CRT to set up counters and back-splash within our home. We provided the hardwood for that back-splash and were billed $600 for work to set up the backsplash. We wound-up spending one more $200 for alternative of the drywall.

Installing the hardwood back-splash wasn't professionally-installed or completed (view images they inform is all). Despite returning many times they just done parts and not finished the task. Efforts to inform, display or clarify were fulfilled with disrespect along with a unique absence of patient.

Due To vocabulary and character problems, CRT insisted I show up at another try to obtain the work right. Like a discipline engineer I'm within the area after which house to get a week. I approached Joe, the dog owner and informed him I had been accessible all week in order for them to come and complete the job. They (CRT) never turned up. Again, July 2nd I had been at home nevertheless CRT unavailable to come quickly to my house.

I was subsequently informed they'd emerge without me being house if we noted the flaws obviously with sticky notes. They set up a scheduled appointment and not turned up. I again named and was informed that it had been required that I be-at house before they'd emerge and complete the task. Additionally, I had been subsequently informed they might make an effort to emerge again after which cost me more money to repair the issue simply because they invested so enough time previously. I noticed that they might have completed the job during anybody of the appointments in the place of performing apiece below and apiece there and not finishing the task.

CRT insisted entirely cost, that they got. They never finished the task, didn't behave appropriately (my spouse was sobbing she was so upset following a conference with Bob wherever he strolled out before she might present him all of the issues). Despite my recurring efforts to obtain Bob or Kelly to merely emerge and find out the problems, no body has ceased by to get a awful 20 units to determine what I'm referring to.

Up to now, the job, which we settled $800 to get a whole of 48-square foot of hardwood installation that has not been completed to the fulfillment, poor people quality of craftsmanship and insufficient professional courtesy within the handling of our job.

We're currently considering spending another tile specialist to accomplish the task and processing a little states match against CRT for both price of end function and our moment dropped over this event. I've nearly 100 images of individual problems and also the images tell everything.

Named 6/14, informed Bob I'd be-at house the entire week and weekend…He created and ended many visits and not arrived over…Called Kelly virtually begged her in the future and find out the job…Threatened me with getting for almost any more work-even though I repeatedly informed her they never finished the job on each visit…made many follow up calls guaranteed to possess somebody come over but never occurred.

Newest. Named Kathryn July 26th early to create visit with Bob for 7/30 afternoon…Told me-she might have him contact me that day…No phone

September 27th no-call or something

7/28 Named Kathryn again 11:15 am (Dallas period) quit another concept to contact me… Never named

7/29 nevertheless no-call

8/11…still no-call

8/15…Nothing


Offender: Counter Revolution Inc

Country: USA

Category: Shops, Products, Services

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