Usacomplaints.com » Construction & Repair » Complaint / Review: Indiana American Water/PayMyBill website - Bill payment. #894183

Complaint / Review
Indiana American Water/PayMyBill website
Bill payment

Utilizing the Pay My Statement site providers, I created a cost to Indianapolis American Water on March 28 to pay for my May bill of $26.38 along side support costs of $1.50.

On April 27 I obtained my May water statement which confirmed a balance due of $52.17. (showing that my prior weeks bill wasn't compensated.

I verbally called Indianapolis American Water plus they couldn't find the Goal cost. I tested my bank record and discovered the cost removed my banking account on March 30. On April 30 I subsequently delivered them a notice with backup of my bank record demonstrating the withdrawal. I've yet to get an answer.

You will find two records on my banking account statement:

One is: 30 Mar Withdrawal-ACH-A-ACHDEB

PayMyBill (80008206829) for $1.50 (the company cost)

The 2nd one is: 30 Mar Withdrawal-ACH-A-ACHDEB

PayMyBill (8008206829) for $26.38 (the particular quantity of the water bill)

The 2nd access must have been outlined as:

Withdrawal -ACH-A-ACHDEB

Amwater (amwater

(this is how prior distributions have now been outlined on my banking account record)

In my opinion that PayMyBill withdrew the cost quantity and didn't deliver it to Indiana American Water.

Please examine this and settle my banking account for that March 30 withdrawal.



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