Usacomplaints.com » Construction & Repair » Complaint / Review: Ashley Furniture York - Selling ill quality products and warranty. #800613

Complaint / Review
Ashley Furniture York
Selling ill quality products and warranty

I along with my husband went to Ashley furniture to furnish our whole entire house approximately two years ago. We spent close to $11,000 to purchase two living room set, kitchen set, tables chairs, filing cabinet and television cabinet. Before we purchased all of the furniture, we made the sales rep know that we only wanted to purchase quality furniture that will last us a long time. He stated that if we purchase the extended warranty through Montage, that they will cover everything up to five years if anything was to happen with our furniture.

We felt reassured and bought the furniture warranty. The first year the mechanism broke on our sofa and we were able to have it fixed through Montage; however, 18 months after we purchased the furniture the leather tore on the sofa arm rest and I filed a claim to have it repaired. Well, in between the time I filed the claim to have it repaired the leather on the sofa peeled completely off on the arm rest and on the leather bar stools I ordered for the kitchen.


Offender: Ashley Furniture York

Country: USA   State: Pennsylvania   City: York
Address: 905 Loucks Rd
Phone: 7178437632

Category: Construction & Repair

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