Complaint / review text:
I purchased an Ashley section sofa 13 months ago from Badcock Furniture in Kingsland GA. The sofa is literally falling apart! My husband turned it over and looked at the underside and all of the springs have broken off and the frame is in pieces. I called both Ashley headquarters and Badcock headquarters and neither will honor the warranty. Even though Ashley Furniture claims they have a 5 YEAR WARRANTY on their furniture, the store does not honor it so Ashley will not honor it.in the end, I paid $1300 for a sofa that lasted me less than one year and looks like it is 50 years old and a huge fat person was jumping on it the whole time. DO NOT BUY ASHLEY FURNITURE!!! It is bad quality and they do not honor their warranty!!!