Usacomplaints.com » Construction & Repair » Complaint / Review: Touch of Class - Failure to back their defective product. #766739

Complaint / Review
Touch of Class
Failure to back their defective product

I returned a defective bedspread in October. The company is refusing to credit my card because they claim the bedspread was used. I did remove it from the packaging and put it on my bed for one night. It was 2 inches shorter than the company stated on the web site and lumpy. I noticed the tear in the backing the next morning. I put it back in the package. I contacted customer service and was sent a return label. I mailed it back. Only when I contacted them a month later did they claim it was used. It was defective.


Offender: Touch of Class

Country: USA   State: Indiana   City: Huntingburg
Address: 709 W. 12th St
Phone: 8004577456
Site:

Category: Construction & Repair

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