I had a father/son team installing my carpet. I noticed the Dad was outside loading up a large remnant and went out to see what he was doing. This large piece (evidently the salesman had me over purchase) was very usable. I was never asked if I wanted it and yes, I did.
When I went back inside and the two finished up a really mediocre job, I noticed two jewelry boxes had been rifled through. How did I know this? Because one of the drawers had hastily been put in backwards and another had jewelry hanging out of it. Both conditions were new and unusual. But the contents were just junk as I would never have left my jewelry out in South Florida. I do think he took something because he must have stuffed it in his pocket and in so doing, dropped a few of his folded dollar bills. So thanks for the extra cash, dimwit.
I did try to report this to Empire but the representative just played dumb like he didn't know what I was referring to. Or maybe he truly was just plain dumb. At any rate, never again for Empire.
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