Complaint / Review
Merchanise direct 06493
Gpm

I expected a reputable company would want return customers, so when I didn't know I had omcompl completed the sales procedure, the responded an order was placed... The website was clear about how may items would be included. Seeing that I overordered, I just place another order for 4 not 8. I attempted to call, they were not answering until Monday. I called, having placed the order on saturday, and was told the order had already been shipped! Impossible so I said I would dispute the larger order. So far amexp has been siding with a fraudulent company rather that a loyal customer. I refused the larger order and asked that it be returned t to the company... They have no record of return... Even though they are on RETURNS road. Don't do business with this company!!!