My Husky Pro VH6314 3 hp 60 gallon air compressor stopped working yesterday, so I took the motor to a local motor repair facility to be examined. They stated that the capacitors and windings were no good and that this was common with these less expensive motors sold in big box warehouse store products. What? Wait, it says "Husky Pro," "The toughest name in tools" and "cast iron pump" on the decals from the factory! Mind you, I am only using it for personal use in my home shop. Why wouldn't a so-called Pro/toughest tool last me more than 3.5 years? Bummer, oh well, it does have a 4 year warranty, so I will call HDepot and ask how to go about getting it fixed under warranty.
The Home Depot tool specialist informed me he didn't know and also did not have a phone number for support. I thanked him anyway and decided to find the number online. I called Home Depot customer service at 888-434-8759, and the tech informed me it had a 3 year warranty, so it was not eligible. I countered that it is printed on the tool stating it has a 4 year warranty. Now they tell me it is only a 4 year limited warranty and only covers the pump and tank, and the motor only has 1 year. So I pleaded my case and said that it was supposed to be a Pro quality tool, like the sticker on the tank states. The tech then told me it was only a homeowner grade tool. Well, I am only using it as a homeowner, not commercially, but I thought I was buying a professional grade tool based on the advertisement and that it would be a long lasting purchase!
Now I have had a workshop at home for many years with lots of power tools, i.e. a 3 hp table saw, planer, shaper, joiner, dust collector, etc., and never had a motor fail on any of them, let alone 3.5 years after purchase. Now I know: never buy tools at Home Depot!
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