Back in October we purchased on line home insurance through "Capital Home Shield" for the amount of $989.00. The operator Geoff Griffin, I spoke to convinced me to purchase three years of full coverage insurance called "Platinum Package" The Quote Number I was given for Capital Home Shield Policy No.
I was told the transaction went through and I was given a moneyback guarantee. The company "Capital Home Shield" has not sent me any policy information or emailed me any receipt or ANY information regarding my new insurance policy.
About a month a go I started to get concerned and I started emailing them to their address listed on the site, I sent the same email 4 times and I tried to phone and the website says they are having difficulties with their phone system. I noted on the website another phone contact that was for payment related issues, so I called that number which I found out was a call center in India and they no longer service Capital Home Shield Insurance company. The name of the person I spoke to was Jone at 1888 255 1137.
The website address I was referred to for home insurance is http://www.capitalhomeshield.com / and I did check them out that day and did not find any bad reports but since the few weeks after I did not receive any policies or emails I started to get concerned and between then and now have found many bad reports about how it is a scam!
I have emailed them on the 7th December 8th December, 15th November 22nd November but I have never received one call back or email returned. The Transaction withdrawal was on CAPITAL HOME SHIELD N - $989.00 on the 1st November
They have another number which is also busy 1877-289-9818 and I emailed them thru their website [email protected] and the website has a dispute and questions.
USA Headquarters: Capital Home Shield 2221 NE 164th St. Suite 1135 North Miami Beach, FL 33160
Telephone: At this time we are having some technical difficulties with our phone lines please email us at: [email protected]
Fax: 1.786.752.3245
Email: [email protected]
0 comments