I stoped by floor and decord at 1056 personal place, morrow ga 30260 store on 10-06. On the show room, they show 3 1/2 inch hardwood floor, all of them in good condition no termite, or manufacture defect. I talked to sellman and asked him if i can purchase the one that's on the show room, and i want the product from the pallet in the show room. He said no problem, he's making sure he will do that. I purchase 32 bunddle which is $752.60 and told them i will come back and pick it up tomorrow. After the next day i came and pick it up, all the bundle is in the pastic bag and put it in my truck. I drove home and didn't open it. After 2 day, which is 10-10-10 i opened up and about to install hardwood floor, ALL OF THE 32 BUNDLE IS MANUFACTURE DEFECT, TERMITE EATING THE PRODUCT, ALOT LITTLE HOLE AND BIG HOLE IN THE WOOD. I do have pictures to prove two complete diffrent from the one i have at my house and the one at the show room.
contact the manager on 10-10 his name is josh, ask him if i can exchance it or reture it, he said no. All sale are final. And i showed him the picture i have and the picture of the product at store, he keep saying unfinished wood is suppose to be like that. MAY I ASK YOU THAT, ALL UNFINISHED HARDWOOD FLOOR PRODUCT SUPPOSE TO HAVE < TERMITE, ALOT OF HOLE, CRACKING, MANUFACTURE DEFECT, >? PLEASE HELP ME, if they can take advangetage almost $800 out of me.
$800 per person, X 1000 customers per year = $ 8,000, 000 easy money they make.
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