In March I contacted Muth and Sons Plumbers to install a new dishwasher I purchased from Lowe's, and Muth and Sons sent out the son "Patch". After the installation, the dishwasher door was very hard to close, and making noise that sounded like it was broken.
Patch told me that the dishwasher was defective, and believing he was a professional I signed the work order as having been satisfactory completed. I then called Lowe's about a replacement under the warranty. Lowe's agreed, but sent out a technician to check the unit as part of their service.
When Lowe's came out and checked the unit, they discovered that "Patch" had routed a water line wrong, and that resulted in a repair bill of $107.80 for parts and labor to repair the damage caused by "Patch" of Muth and Sons. I also discovered that I could have had the work done correctly the first time for 1/3 less money through Lowe's.
I sent Muth the payment for what I owed him, minus the $107.80 and tried to work with the owner, Pat Muth to adjust my bill, however his attitude was "you signed the work order that says it was done satisfactory" and If you don't pay the full amount, we'll take out a mechanic's lien on your home.
Pat Muth does not stand behind the work his company does, and if you do business with them, don't sign the work order. If there are any future problems, they will have you over a barrel. Avoid this company at all costs.
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