Complaint / Review
Network Tool Warehouse
USA Tool Warehouse Would not accept return under their own stated and voiced return policy

I attemped to get an RMA from the company, compliant with the terms of their sales person quoted and differently posted return policy. They attempted to charge a 15 percent restock fee, though none was warranted.
They refuse to give me an RMA. They do not return phone calls. I've left 4 messages and called numerous times. Beware of this company.
I'm considering legal options as a possible recourse.
Todd Morgan is apparently a major stakeholder (possible owner) in the company.
This company also goes by the following names: USA Tool Warehouse, Americas Tool Warehouse, Coastal Tool Supply, Network Tool Warehouse.
The Better Business Bureau in Seattle, WA rates them as an F (like a report card - so this is the worst rating you can get).