On 11/1 I ordered some parts for a plasma cutter. Two weeks later I called to see if they had shipped, and was told they had been back ordered, without my consent or having told me of the delay. I canceled the order on 11/16 when I called. On 12/27, these parts were delivered in spite of the ...
I am a small start up company that was looking for auto air conditioning supplies to expand my business. I was very clear to myself and companies I contacted that I wanted to create a list and wanted to review it, clarify it and make sure that everything I ordered shipped at ONE TIME. It wasn't ...
I attemped to get an RMA from the company, compliant with the terms of their sales person quoted and differently posted return policy. They attempted to charge a 15 percent restock fee, though none was warranted. They refuse to give me an RMA. They do not return phone calls. I've left 4 messages ...
Ought the item 3421-97 genisy system 3.0 software and hardware starter kit but the software (cdrom and supercard) was missing. They received our complaint many times over and over again like phone calls, faxes, emails and keep on promising (Fred) to let his supervisor (Kyle) know about the ...