On 11/1 I ordered some parts for a plasma cutter. Two weeks later I called to see if they had shipped, and was told they had been back ordered, without my consent or having told me of the delay. I canceled the order on 11/16 when I called. On 12/27, these parts were delivered in spite of the ...
On June 23 I placed an order for automotive tools from usatoolwarehouse.com for my automotive shop. My credit card got charged and I called the company on June 27 to get a tracking # and a time frame to get the order delivered to me. I spoke to the representative and he advised me that the order ...
I ordered a Chilton Auto repair manual from NTXTools.com on 7/21. I have emailed them and called them several times. Each time I called the persons (different person everytime) so it seemed. The only one I remember was Nate. That was Feb. 21 and the last time I called. They told me everytime they ...
I placed an Order placed on 01/07/10 for a tool. After waiting seven days called company for status on order. Customer service said part was not shipped on back order. Decided to cancel order and buy part locally. Called and talked to customer service which routed by call to Purchasing. Left ...
Order placed 11/18. Credit card charge posted 11/19. No information or merchandise received by 12/9. Phoned 1 800 939 8665 and sent email to address from USA Tool Warehouse website. Person on phone said he was just call center and was incapable of accessing any order information. He said I would ...
Order placed 11/18. Credit card charge posted 11/19. No information or merchandise received by 12/9. Phoned 1 800 939 8665 and sent email to address from USA Tool Warehouse website. Person on phone said he was just call center and was incapable of accessing any order information. He said I would ...