Usacomplaints.com » Construction & Repair » Complaint / Review: M&M Tree Service - Sells firewood that you cannot use. #543685

Complaint / Review
M&M Tree Service
Sells firewood that you cannot use

In early December I spoke with Jennifer at M&M Tree Service about their firewood. She assured me that the firewood I would get from them would be seasoned for over 12 months. I ordered a half a cord and had it delivered to my driveway. As soon as it was dumped I knew I'd been had. The pieces are way too thick. Firewood should be split down to no more than 3 inches in thickness and be consistently about 16" in length. Most of the pieces from M&M range from 6-8 inches thick and the lengths vary greatly; anywhere from 10 to 20 inches, which made it very difficult stack. I thought "Well, as long as they burn I can deal with it". Fat chance. This stuff is green. Using the expensive bundles of real firewood I bought at Lowe's I could get a hot fire going with a nice bed of embers. I then added a piece of the wood that M&M sold me and you could hear the water inside it sizzling. The M&M wood would just get charred on the outside and that's it. Maybe it will be usable next year, but I will still have to rent a log splitter to get them down to the right thickness. I sent Jennifer at M&M an email describing my disappointment. And to no surprise, there was no reply. M&M has many other services, but do you think I would ever consider using them for anything else? No, and neither will any of my friends or neighbors. A lot of lost opportunities for a $100 sale.

I know, I know, "Buyer Beware". So, now I know and so do you. If you live in Southeast PA and need some good firewood for heat or just for ambiance, stay away from M&M Tree Service. Try March Lumber in Limerick instead. At least they told me truth, that the wood they have left is not ready and to try them again next year.


Offender: M&M Tree Service

Country: USA   State: Pennsylvania   City: East Coventry
Address: 308 Grubb Road
Phone: 6104959277
Site:

Category: Construction & Repair

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