Usacomplaints.com » Construction & Repair » Complaint / Review: Vonage - Rip Off. #539420

Complaint / Review
Vonage
Rip Off

Vonage cost me hundreds and I never once made nor received a call with the company.

I signed up for Vonage under the conditions that I would have uninterrupted phone, internet, and fax service. My service was never hooked up or useable because I had to have a cable line and not a satallite—this should have been told to me when I first inquired about their service and now my current internet and phone provider was cut off, and I was charged a cancellation fee. Over the course of four months I was strung along with no service, but promises that everything would be alright... And they continued to draw a 40.00 monthly fee for service that I never had or used. Then when I finally got someone on the phone that I could understand (that spoke English) I was charged a 200.00 disconnect fee. I NEVER HAD A CONNECTION!!!

[email protected]


Offender: Vonage

Country: USA

Category: Construction & Repair

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