Usacomplaints.com » Construction & Repair » Complaint / Review: Rugs USA - Won t refund money. #538382

Complaint / Review
Rugs USA
Won't refund money

I requested 2 carpets from Carpets US between 9/14/09. I was delivered 2 carpets, just one carpet was what I requested it had beennot actually the right product quantity. I named Rugs US and advised them of the error, initially I'd requested 108TC57-609, they delivered me 108TC67-609. I approached them on 9/18-9/19. They explained they'd Send-ups brands, select the rug up and deliver me the best carpet. I approached them again the next week simply because they nevertheless hadn't delivered had the carpet acquired. Advantages acquired the carpet on or prior to the 10th of March. I waited roughly 6 months, I'd to contact them twice for standing, to get that which was said to be the right carpet. The sent the alternative carpet about the 11/19 or 11/20. I looked over the tag also it was exactly the same carpet I'd delivered. I named Rugs US on a single day I obtained the rug and requested to get a reimbursement about the carpet. They stated they'd return my cash and also have advantages get the carpet. I waited roughly 7 days and advantages nevertheless hadnot acquired the carpet or did I obtain a reimbursement - Mats US explained about the telephone the reimbursement might consider 5-10 times to publish. I called back again to examine 11/23-11/24 since the carpet hadn't been acquired and there is no reimbursement to my Paypal account. The person I talked with stated I'd to hold back 10 times to determine the reimbursement. On 11/27 or 11/30 I named again since I'd nevertheless not observed the reimbursement and also the carpet nevertheless hadn’t been acquired. They assured me they'd look after it. I'd to depart the nation about the 12/4 and only returned. I simply tested my Paypal account BUT STILL they've not returned my income. The carpet NEVERTHELESS hasn't been acquired. Rugs US actively directed me an item used to do not need and therefore are attempting to drive me to buy a product used to do not purchase by not returned my cash and never buying up the carpet.


Offender: Rugs USA

Country: USA   State: New York

Category: Construction & Repair

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