I made a purchase of 4 rugs sized 5x7 based on the claim by Rugs USA that they have hassle free returns. Upon arrival of the first rug, I immediately knew that the other three rugs would not be workable based on the size I had ordered. I was told that the first rug that had arrived could be ...
RugsUSA changed the terms of a Groupon after people had already purchased the Groupon. Also, their customer service is horrible and no one takes any accountability. Heres my story: I purchased a Groupon for RugsUSA to buy furniture; the terms of the Groupon did not restrict what it could be used ...
I requested a carpet on Dec. 10 to get a Holiday present. So below it's December 28 looking for out why no carpet continues to be delivered, why nobody named me and just why I'venot actually acquired a contact. After waiting 10 units to get a customer support repetition, I had been informed to hold ...
Placed an order on 6/23 for 2 rugs. Both rugs received on 7/2 incorrectly - one was the wrong size and both were the wrong color. Sent two emails to customer service -no reply. Spoke by phone with a rep was told I had to send an email to returns department with digital photos of the rugs and it ...