This Buyers Representative likes to sell real estate in Greenwich, and all over Fairfield County [but particularly Greenwich because of its high prices, thus, his big commission for the same amount of work.]
My family and I had a bad experience with this one-man company—who lives in Hartford but talks about himself as though he knows Greenwich and is remotely even part of the Greenwich community.
He knew nothing about the different areas of Greenwich, and never bothered to tell us that Greenwich has 4 different post offices and zip codes and each section will take a different name other than the coveted "Greenwich" address.
All he cared to do was take a house key, open the door, and show you a house and then pressure you to make a quick decision. He had no information about the house and no "inside" information on the neighborhoods, etc. This is NOT a good real estate agent!
A good agent lives in town, knows all about the house they are showing you, and they even know the history of the house [renovations, etc.] along with having the inside track of what houses will be coming on the market— but not yet listed with the Multiple Listing Service— these things should be expected from a good agent.
However, John Herman had none of these qualities. He was so pushy in a very subtle, passive-aggressive, manipulative way it is hard to describe.
When the time came for him to legally send all of the paperwork to our chosen Attorney, this real estate agent hesitated and never sent the paperwork.
When the client called him and nicely asked why their attorney had not received the paperwork, this sneaky real estate agent gave some manipulative explanation as to why he felt it was better for the buyers to use HIS own attorney... The rest was down hill from there.
This attorney that was forced upon the buyer [again, very manipulatively and very smoothly] was totally incompetent and had no interest in protecting the buyer.in fact, he did not do one moment of negotiations on behalf of the buyer... And just left
the seller's buyer to call all the terms?
So, a "buyer's broker" this real estate agent is NOT.
And, also, this broker recommended the absolute WORST, most corrupt home inspector who did not bother to catch the fact that the roof was leaking, and the exterior window sills were rotted and needed to be totally ripped out, along with a home that had been in disrepair in every area: exterior siding, roof, windows, the heat/cool system... You name it, there was something that was clearly overlooked in order to push the sale through.
And, to boot, when a new homeowner who has been stuck with a money-pit needs to hire a contractor, painter, carpenter, builder to make some repairs or even some renovations... This guy does not even live in Fairfield county! Try asking a person living in Hartford for a reference in Greenwich for such necessities. He does not have any... And he had none for us when we most needed a good agent to help us.
NO, this person is not qualified to be selling in Greenwich or anywhere outside of his home town area.
No Greenwich-based real estate agent is selling in Hartford, so why is this guy selling in Greenwich?
The laws in Connecticut are NOT designed to protect the home buyer, yet. But hopefully, with enough complaints, the law will change and the home buyer will start to see some protections.
The point here is that every buyer needs to take a big step back and evaluate the real estate agent and ask the tough questions before they get led down a garden path that only leads to total disappointment and being ripped off with no where to turn. Buyers need to beware, to say the least.
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