We bought Easy Living Laminate floor and rug from Kingdom in February. The cost we decided to at that time the salesperson was below did appear large but we were informed we'd be obtaining a 30-Year TRANSFERABLE guarantee about the floor. Following the said to be Kingdom workers; these were subcontractors, mounted and quit I understood they never offered the guarantee documents. There is several to ask among the brochures the salesperson offered me to obtain warranty data. And so I named them immediately and was informed it'd maintain the email. Months passed with no guarantee documents. I created a number of these calls after which created a towards the BBB. I had been ultimately informed by Kingdom the guarantee had been TRANSFORMED and that I might obtain one when it had been completed.in regards to a month passed, I named over and over was informed they'd send it. Only a week ago (9) I observed what appears like a processor and ripping region within the ground along with a handful of the areas thatnot appear very right. And so I named to obtain anyone to change the panels. Although about the telephone I request again about my guarantee... She mentioned it'd be shipped. She also offered me a scheduled appointment to truly have the floor panels changed. No body showed up, named rescheduled and again no body showed up... They named me this time around and planned again and not showed up! I did so obtain the guarantee document within the email. Yes, certainly they did change it out. It claims that it's not TRANSFERABLE which nothing the revenue individuals lets you know holds true ostensibly. Today I'm along the way of getting appropriate action. Ideally the corporation is likely to be held responsible for their activities.
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