Our Kingdom Today floor expertise has quit me feeling furious, insulted and robbed. I offered Kingdom Today the chance to create things right for this customer plus they failed. Listed here is my tale: I bought a house in November. I've 3 pets, 1 was a dog at that time and, while taking a look at houses, I had been deliberately preventing the ones that had wall-to-wall rug since 1 of my older dogs has incidents and doesn't prefer to proceed outside when it is pouring, my different puppy scars and my childis puppy wasn't house-trained nonetheless. I came across the home I currently possess. There is completely new wall-to-wall rug in 2 rooms. I decided I loved the home and may substitute the rug within the rooms with different floor.in December I named Kingdom Nowadays along with a salesman found my house. I told him why I needed the flooring changed, particularly declaring used to do not need to possess to displace it as time goes on due to urine harm by my pets. He explained laminate surfaces could be a great option. At a price of $2204, the flooring within the 2 rooms was changed with laminate. The floor seemed great. I liked it therefore chose to obtain the remaining home completed. Same salesman arrived in January and shut the offer on laminate floor for that remaining home; the price was $3640. A couple of months before, I observed regions of the ground throughout my house were bending. I named Empire Today plus they delivered contractors to my house. They decided the bending was brought on by humidity, particularly pet urine. I had been livid; the floor have been mounted significantly less than 12 months preceding and that I had the initial flooring changed in expectation of and also to prevent this identical problem. At purchase I informed the salesman my issues and, completely intentionally, he explained laminate was the very best item for my conditions. The salesman ostensibly offered me exactly the same floor however in another structure - laminate in the place of rug! Several telephone calls later; a few appointments later, I'm today being informed by Kingdom Nowadays that they can be pleased to substitute my surfaces AT MY COST! Remarks from the Southern regional supervisor in my experience about the phone were: Empire Today isn't accountable for my option to possess pets and also the salesman was definitely within the correct not informing me about probable harm to the floor from humidity and another remark by team that I reside in California and all homes in California end up having humidity since itis created on swampland. C'mon, truly! I orignally named Empire Nowadays as experts to assist me, a layperson, select floor for my new house. Kingdom Today didn't provide me the chance to create an informed choice; consequently, I will have distorted surfaces, significantly less than annually afterwards, that I paid $5844 for. I named another floor organization and was informed they'd never suggest laminate floor for somebody who has pets in your home. Pity you Kingdom Today - disgrace you for suggesting this floor to me after I particularly informed your salesman why I needed the flooring changed; - disgrace you for protecting the salesman's steps, your local supervisoris insensitive remarks, the insufficient quality to deliver contractors to my house and substitute the floor at price in my experience, and for inferring that I'd be so silly regarding do any more company with Kingdom Nowadays and/or provide Kingdom Nowadays anymore of my really, very difficult-acquired cash!
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