As I type this, I feel the most frustration pulsing through my veins I've felt in a long time. I went to their website (www.skullcandy.com) and ordered a pair of their FMJ (Full Metal Jacket) earphones. The order came rather quickly, just before Christmas. When I opened up my present, it turned out to be the WRONG pair of headphones. They were in fact the Titan pair instead (which were 20 dollars less). So I called them, but only reached their voice mail for 3 days straight before finally waiting for 15 minutes one day to reach someone, who did not seem professional at the least. Again, as I received the next pair they sent, they were the same type, same color, and same WRONG pair! Now I must call them again Monday to get another. Oh, and did I mention they didn't even include a shipping label so that it would be free to mail it back? Yeah. You really must have patience to order their product online because this is what you may get.
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