I have had the same experience as the comment above.
We have a $2700 TV that we purchased from Conn's that needs repair. They could not get out any sooner than 2 weeks.
When I phoned for service, I was told that I would recieve a call from the technician by 9:30 in the morning to be provided a 2 hour window. I never recieved a phone call. I phoned service at 2PM and was told between 3 - 5. The service was closer to the end of that window.
We a had a lot of issues when they delievered our TV and fridge as well. They scratched up my fridge and I had to have a new one brought out. They also tore up the bricked front porch and their customer service never returned my phone call to fix it. I finally got a call 100 days later, after we paid to fix it ourselves.
I will never shop at Conn's again. I should have known better than to purchase anything from a company called "Conn's." Best Buy has a customer for life.
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