I agree with the other complaint about Angie's List. It is not necessarily reliable.
As a member, I posted complaints about contractors I used and after a few months, those complaints would be gone. One of my contractors told me that he received a negative rating and complaint by an Angie's List Customer... All he had to do was call Angie's List and request it be removed (his company is also a member of Angie's List).
I've seen companies that have a terrible reputation by homeowners (such as ABLE Roofing) get very high ratings on Angie's List. Something in the way they do business is not open and transparent to customers like me (homeowners).
Although I think as a user of Angie's List, you have to learn to read between the lines regarding all the contractor reports... It should be easier. We're paying for real opinions of other customers, unfiltered by Angie's list and with no influence by the contractors. This is what they advertise but it isn't what they provide.
Thought others might like to know.
Anita Columbus, Ohio
U.S.A.
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