Complaint / Review
Phone Service

I took a package from other carrier, and i had verizon, verizon was supposed to take the local freeze off my account on February 28,2008, and still they haven't completed their work even after three conference calls between the other carrier, verizon, and I. Everytime when I call verizon customer service to take off the local freeze off my account, they always say that there is no local freeze on my account and they even gave me a conformation number that the work is done. When the other carrier tries to submit the request for releasing the local freeze and the number, they recieve an error message. This has been going on for over a month now. So I don't know what is happening and when this will be solved

Offender: Verizon

Country: USA   State: New Jersey   City: East Windsor

Category: Construction & Repair


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