I have bought from Rooms to GO twice. Sadly, the second time was a big mistake. I bought 5 expensive pieces for my living room and just recently noticed that my leather reclining sofa has the tan leather washing away with their leather cleaner. I also noticed a very small hair line crack in the seat of the recliner I bought to match it. I had the tech come out once and took a few pictures and left. I recieved a phone call a few days later saying it is not warrantied.
So I called the corporta enumber and had them second another tech for a second opinion. This tech was nice and polite and actually told me rooms to go needed to replace the sofa nd chair as it was not repairable.
Today I got the results and again was told that was not under warranty. I called the corporate agian and said I am not paying for this garabarge and I was promised the world by their store sales manager. The only reason I bought was I was told it was warantied for 1 full year. Do not buy from them, they are liars and their stuff sucks.
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