I ordered 3 chairs and 1 set of replacement cushions in March. My credit card was charged on March 5. I started calling around May and was told that order was on backorder and would ship in 4 weeks.
It wasn't long before I could only leave a message and would receive a recorded message the next day that my order was in process and would ship in 4 weeks.
I intend to report this to the Better Business Bureau, Federal Trade Commission, the Virginia Consumer Affairs, and if I do not get my money back soon I will contact the Virginia State police.
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