I ordered nine (9) pieces of alleged "quality solid oak" furniture for my living room and dining room from this Amish company in August. The furniture was delivered to me on December 19.
By December 23, I noticed that a split was developing in the table top of one of the end tables - and the split quickly grew from approximately 1 inch to 4 inches in a matter of days and is still getting worst
The following day, I noticed that two 3 inch splits had developed on one side of the dining room table top. These dining room table splits are growing also. I am concerned that splits will develop in the other pieces of furniture.
I immediately reported the situation to Kate at the JMX company and sent her e-mail pictures of the defective products. However, she has not yet indicated how she will resolve this situation. Kate only states that she has to speak to the woodworker.
I have no reason to trust in the quality of the remaining pieces of furniture.in fact, I have completely lost faith in this Amish company. JMX co. Has broken their contract with me when they sold me inferior wood products. Kate said that they guarantee their furniture for only one year, which says to me that they don't have faith in the quality of their own product.
Furniture at these prices and alleged quality should be expected to last for over 30 years of normal use and have a guarantee to back it up.
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