I went to see a hot tub in Norwood from an ad I read in the classified section of the Boston Herald for $2400. The guy who answered the phone was very non specific about the hot tub, acted like he knew nothing about it and suggested I come see it.
I set an appointment, and met a guy named Nick (the same guy I spoke with) at a very shady warehouse. I should have known from the beginning what I was getting myself into, but somehow proceeded. When I went inside, the first thing he did was take me to a hot tub for $7100. He told me the MSRP was $15000, and it was the deal of a lifetime. When I asked to see the tub for $2400, he started laughing, walked me over to it, and started bashing it. He claimed it was poor quality, and I would regret ever buying it. Also, the cover was not included in the price, and it's an additional $300!
Long story short, I bought a different tub from him. I paid about $5000. When the tub was delivered, I had non stop problems with it (i.E. Leaking issues, broken jets, ripped cover, cracked cabinet, broken pump. When I called him, he gave me a bogus service number in Colorado. They informed me that there are no service techs in Massachusetts, even though Nick assured me that there were. I called him several times, explaining the situation, but he refuses to call me back. I've stopped by, and he's never there. I have a broken hot tub in my yard, that I bought new a month ago, and he has my money, laughing all the way to the bank. How does someone get away with that? He has 5 or six different numbers in the paper I noticed, probably changing them constantly to avoid people that he's screwed over.
Chris
medford, Massachusetts
U.S.A.
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