I purchased a new spa on my 27.30 days later the spa motor stopped running in low speed. When this happens the spa cannot run it twice a day filtration cycle. I called Cal Spas on jul 14th and left a message in there general mailbox. No returned call. Left another another on july 19th, still no returned phone call. Call again on July 27th and got a number for a contracted technician by the name of Scott.
He returned my call to tell me he doen't service the Riverside area, only orange County. He gave me the name and number of Carmen Pardo with Cal Spas. I left a voice mail with her stating my problem. She contacted mem saying I need to send her an e-mail stating the problem. She referred me to another contracted technician. Dave with Protek.
He finally came out Aug 7th only to charge me $70 to tell me the low speed is bad on my motor. It's November 14th i still do not have a functioning spa. Cal Spa Case number 7136243
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