This company installed our garage door opener. They did not tell us it needed another bracket. They drilled straight into our dry wall on the ceiling and they did not line the opener up straight! Everytime we opened the garage door it would start to pull the flashing off the door and when it was all the way up the arm would be at an angle because they opener was a good 7-8 inches off of being straight!
Called and asked to speak to the manager and their receptionist was rude and asked why we needed to speak to him. Once he was on the phone he was rude and said we did not provide the bracket they needed, but as professionals they should have let us know and we would have paid the money for the other bracket. He did not care that the tech was rude and did not properly do their job. The tech also told us that our garage door was cheap and was not made for an opener but it seems every house on the street has a garage door opener and does not have a problem (I guess they found real professionals to install it) He was rude and speed off.
We were lucky enough to find a professional the same day who actually fixed the work this horrible company did and could not believe this opener was actually installed by someone claiming to be a part of a company. I would NEVER use this company again or recommend them to ANYONE! I would stay far away from them.
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