Complaint / Review
A.A. Laun Furniture Company
A A Laun Furniture Company ripoff described item as Crafted primarily of solid character marked maple Bookcase was very little solid wood

I purchased 2 bookcases from their Pleasant Hill collection from a local furniture store that had their (A.A. Laun) catalog. When I got them home and opened them up I found one was damaged and they were not "Primarily" solid marked maple.

The top was solid. The top, bottom and side front rails were solid. The sides and shelves (which make up most of the bookcase) were plywood with a maple laminate. The back was laminate also. Primarily means mostly.in this case I paid $650.00 each for bookcases that are less than mostly solid marked maple. I cannot deal directly with A.A. Laun. Their policy is to deal with the store that I purchased them through.

The salesperson that sold me the bookcases was suprised that they were not solid wood. The owner of the store seemed to think I got what I should. I contacted my credit card company and they are going to investigate on my behalf. Maybe I can return them and get my money back.