The company will not honor the warranty unless purchased from authorized dealers. I have yet to see a list of authorized dealers.
The warranty states that the warranty is only valid to the original purchaser. As far as I know the company I bought it from was not an auction site, it was not reconditioned nor used. So I thought I was the original purchaser. I guess the company I bought from has that distinction.
Moral of the story, you can only buy from the manufacturer.
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