Ray Fletcher (Drain Doctor Plumbing) installed a new septic system (drain field) for us in November. Four weeks after installing the new system we noticed that the ground was saturated. We called the company on March 25 for warranty service. Mr. Fletcher will not return our calls. His wife left a message that they could not find our house even though he has been here 3 times already. He did not have a problem finding our house when I told him I taped his check to our door!
He told his secretary that he would call to discuss pricing of a new leech field (ha!) and I told her that we did NOT have this problem EVER prior to his installing the new system. He CREATED a health hazard for us. Our raw sewage is seeping and running over our yard and into our neighbors yard. Hiw own secretary (who is very sweet and understanding) has said that she has never worked for such a dishonest man and is seeking employment elsewhere because of that. Apparently we are not the only people he has failed to give warranty service to in spite of his big yellow pages ad stating that his work is GUARANTEED! We never in a million years have done business with someone like this and never want to again.
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