Usacomplaints.com » Computers & Services » Complaint / Review: Dell XPS 8500 - PC won t work. #953757

Complaint / Review
Dell XPS 8500
PC won't work

Purchased a Dell XPS 8300 a couple of months before. It'd several issues within first 14 days (computer drive failed, graphics card failed), Dell couldn't repair it and changed it having a Dell XPS 8500. That Computer has already established a show issue from day-one. Dell has changed the AMD graphics card, the motherboard and also the power however it nevertheless cannot fix the issues. I've dropped 50 hours of my period. I simply wish to return the pc-at this time around but Dell declines, stating "returning the Computer isn't and choice" despite the fact that they cannot correct it, it's under guarantee, and that I cannot use it. (And AMD claims the Dell 460w power is insufficient due to their AMD 7770 graphics card and what's evoking the issue I'm receiving - it requires to become atleast 550w). Dell tech-support and "customer support" continues to be terrible, and just one of my 32 e-mails to Dell customer service continues to be answered to. It's difficult to record the issue to Dell in the united states or even to get any support from Dell. This really is UNDOUBTEDLY the toughest client sefrvice connection with my entire life - and that I have now been a Dell client for 23 years! (I'm a software designer).


Offender: Dell XPS 8500

Country: USA   State: Texas

Category: Computers & Services

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