Complaint / review / scam report
Hewlett-Packard (HP)
Bad recovery disk

Complaint / review text:
I have An HP dv9500 notebook, the first time in four years its time to reformat, when I tryed to use the recovery partition I get error#0x40010013000001002,
So I think lucky me I bought a recovery disk when I bought the computer, and I get 2 hours into recovery when it stops with the message Recovery Has Failed details or retry. I now read that the disks are Bad and hp knew it. I'm paying for the new disk shiping. And thats it for HP and me.

Contact information:
Author: Contact with Author

Offender: Hewlett-Packard (HP)

Country: USA   State: All USA

Category: Computers & Services


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