Really bad customer service. I purchased an item from their Market Place (Third Party Seller) Incorrect item was sent. I called Newegg and they said just refuse the packages and once the shipper get the item back i will be issued a refund. Well i did that and 10 days after shipper received the item back still no refund. So I called Newegg back and they said just file a paypal dispute then to receive refund. I did and promptly got a refund. But now Month later I find out they have suspended my account because of the dispute and will not release my account until I revers the dispute. You can't revers a dispute once closed. So newegg will never let me buy from them again.
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