HP Pavilion DV6-6158nr - laptop is just a ORANGE, customer support is just a shamOptions
Purchsed above laptop approximately 9 weeks previously - issues since Time 1. Purchased an HP Officejet Pro 8500A plus at same period, that will be also a laugh of the printer, but that't another account.
Short-story - the laptop itself worked for around the very first month after which the arbitrary blue displays of demise started to occur.invested time after-hour with REALLY PLEASANT tech-support people although the language barrier was TERRIBLE. The plan at horsepower that you simply can't have any technique whatsoever to obtain back ahold of the tech-support is ridiculous. Numerous occasions we'd get stop (and its own nothing like i don't have adequate mobile phone support at my home - i havent had a fallen call-in about 5 years irrespective of speaking with HP help people) throughout the center of the technology telephone call after which i wouldnt notice back from that individual... Actually. Therefore we delivered towards the shop that people bough the pc plus they so that they delivered it to horsepower immediate to obtain it mounted... It had been delivered months later and returned worse than it quit, plus they eliminated the beginner workplace applications which were on it before it had been submitted (these applications haven't been put-back on, despite I've reported about this many times and also have delivered this same device back again to horsepower for bigger problems numerous instances). So then extended to hobble along this half operating "the surface of the line HP notebook" (the technology men in Asia all state how this device is approximately the surface of the point) until a couple weeks back it simply quit functioning totally. Was about the telephone again for what needed to be 4 hours and was informed they'd deliver a container plus they might REPAIR ANYTHING wrong withit. They changed the charger and ac inner device, but did nothing using the real device. Only received it back 2 nights before and began it for very first time today. The web wouldn't remain connected (i examined the web on two additional Dell notebooks in my own home also it done them both) therefore I called tech-support and was about the telephone for just two more hours and he got the web operating but had the nerve to promote mean warranty for $200 after which Norton for "just $59"... Obviously, i rejected. Nevertheless, soon after holding up with that man, i experimented with reinstall the horsepower 8500A plus printing people onto the renewed notebook and also the pc blue tested AGAIN. Called tech support back and talked having a really nice woman who named himself "Justin"... Still thinking what that's about but I believe it had been a randomly given title. Nevertheless, she couldnt determine exactly what the issue was therefore she requested to move me towards the printer assistance department and that I stated yes and he or she moved me with a division which was shut. The above mentioned situations ARE JUST THE SITUATIONS I WILL REMEMBER OFF THE TOP OF MY MIND, there has been a lot more hours of on-hold and waiting AND THUS LONG LOST THAT I CAN'T CONVEY JUST HOW MUCH I REGRET BUYING ANYTHING horsepower. Whose notebook and printer don't interact? What organization really wants to drive me take a seat on store for hour after-hour, every single day, to save lots of what possibly costs them A MAXIMUM OF $300 to displace this ORANGE that I had been offered. If there is anyhow, I'd allow everybody in the united states understand how bad my knowledge continues to be. Ohh, and my computer still doesnt work
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