Complaint / review text:
I will realize where horsepower is originating from like a business. There dropping money the same as another within this bad ecomnomic occasions, but to deal with a person like myself in the manner there tech-support did is simply wrong. I've (not had) an issue with my officejet printer. I named the tech-support point to determine if there is any aid. They advised me that my printer was faulty and must be changed. They explained that it'd be changed free of charge in my experience and that I might have it in 24 to 48 hours. I believed which was excellent, but there is a capture. I'd to supplied a charge card as collaterial. Well I really donot have one. Therefore my second item was to deliver the faulty rpinter myself to some service-center so when my faulty printer was received I'd be delivered the brand new one. The issue I've with this particular may be the proven fact that I am out more income on delivery on the printer that'll work with alittle longer. The printer that there changing is just a couple of months old, and so I can only just determine the one there delivering might last just like long. And so I might be delivering to get a new printer every couple of months. I was prepared to deliver the printer for them when they were prepared to return my delivery price, but which wasnot a choice. Therefore at this time I believe I Will simply venture out and purchase a brand new printer that ultimately might probably out-last the one which horsepower was prepared to deliver. Booo horsepower. Booo.