Usacomplaints.com » Computers & Services » Complaint / Review: Hewlett-Packard - What a joke!. #272081

Complaint / Review
Hewlett-Packard
What a joke!

HP/Compaq Computers, Support and Prolonged support Ideas are a large fat laugh. I'll NEVER-NEVER purchase a horsepower again which contains other things they created or support. Our previous Dell out-performs this new horsepower and that’s one more thing that pisses me off.

This is exactly what they market you-but it’s Not that which you get.

· Addresses all HP Pavilion and Compaq Presario laptop computers

· • round trip delivery at no extra price

· • Help With disease and spyware problems

· • As Much As 36 months of award winning support protection

· • 24 x-7 real time talk and toll free telephone help

“That was the surface of the point in the time.” 3-year horsepower Get and Return Extended Service arrange for HP Pavilion and Compaq Presario Laptop computers however in truth it’s 2 yrs since you get twelve months using the computer. Price: 9.99*

Here's the issue:

I will have to submit my notebook using the battery simply to substitute the battery, WHY? Here’s why, They needed my charge card # so that they might cost me for that battery till it’s substitute and also the harm one was delivered. I device him I needed his charge card # and so I may charge him till he changes my faulty battery, he wasn't involved. Why offered him charge card info after I possess a warranty for alternative - complete guarantee. Why don't you simply deliver a container for that battery?

And Yes I did so keep in touch with administration, additionally requested for HP Corp’s. Telephone Number that was not really a toll free and leading it off it had been shut. Award winning assistance; exactly what a laugh

They suck on service and item!


Offender: Hewlett-Packard

Country: USA   State: California
Site:

Category: Computers & Services

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