Both Presario Note book and HP 309a have been total disappointments. The first week I had the notebook 2 keys came off the battery went dead after three months and numerous technical problems. I have spent countless hours with reps who I did not understand nor could they understand me. The printer has to be plugged in and unplugged daily (no sense in going wireless). I am so sorry to write this note and hope that someone will sincerely look into problems. Thank you for listening.
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